Accessibility for Ontarians with Disabilities Act (AODA) – Accessible Customer Service Policy
Campbell Company of Canada is dedicated to providing an equitable environment for employees, customers, and visitors through opportunities for access and participation in all aspects of activities within our organization.
In accordance with the Ontarians with Disabilities Act (ODA, 2001), Accessibility for Ontarians with Disabilities Act (AODA, 2005), Campbell Company of Canada is committed to ensuring that persons with disabilities have equal access to goods and services that allows them to benefit from the same services, in the same place and in a similar way as other customers, consumers, vendors and employees.
The intent of this policy is to ensure compliance with all applicable provincial legislation. In the event that there is a change in a body of legislation, the governmental act will supersede the provisions contained herein at all times.
Campbell Company of Canada is committed to providing services that meet accessibility standards for people with disabilities who use our facilities and services. Customer feedback is an important method of providing information with respect to how well we are providing accessibility to our customers. As such, we welcome and appreciate comments on our provision of goods and services.
Feedback regarding the way Campbell Company of Canada provides services to people with disabilities can be conveyed by email, by telephone, in writing or in person by setting up an appointment.
All feedback will be directed to the Disability Manager.
Address: 60 Birmingham Street, Toronto, ON M8V 2B8.
Response to your feedback will be provided through direct response to the individual that provides the comments. This response will be provided within 5 business days in a format that is accessible to the individual.
Campbell Canada is also happy to provide the eSSENTIAL Accessibility™ tool to ensure individuals with physical disabilities can easily access our websites. eSSENTIAL Accessibility Inc. is the provider of a software-based service that makes online environments fully accessible to individuals with physical disabilities.